Privacy and Security

Wagon Train Ventures, LLC uses a reputable E-Commerce system with SSL security. We do not share private data with other merchants; we do not send you "spam" emails, and we do not assess hidden charges. 

 Privacy

 Your privacy is important to us. We strive to meet the highest online privacy standards, and we meet the security certification requirements of Interspire Payleap, our merchant services provider.  Wagon Train Ventures, LLC, owner of www.DurableToys.com, pledges the following:

We will not sell or rent any identifiable information about you to any third party. Any personal information received is secured and will not be used without your consent. We will not acquire any additional personal information about you without your knowledge.  We may summarize supplied information about our buyers and use this aggregate information for business planning purposes.

Only information specifically necessary to fulfill your online order is collected. This includes: Name, address(es), contact phone numbers, e-mail address, a valid credit or debit card number and expiration date (or other billing arrangements), plus part number(s), description(s), and price(s) of items ordered. Shipping address information is collected if different from the 'Bill To' information.

If you order a gift online and want it sent directly to the recipient, you will need to submit the recipient's name and address. We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.

Your Billing Address and Credit Card information is only used once to collect funds for the amount of your order. For items fulfilled from our Indiana office, shipping information is used to prepare a shipping ticket and shipping label(s) for our shipping service. For items that are drop-shipped from manufacturers or warehouses, the packing slip information with 'Ship To' name, address, contact e-mail address or telephone number (along with a list of the items to ship) are passed along to the manufacturer or drop shipper. We require our drop shippers to agree not to use your personal information for any purpose beyond the fulfillment of that order.

Orders received other than online through this website require one immediate form of contact that may be other than e-mail, and may include discussions related to product selection. We may use your e-mail address to keep you posted as to the status of your order. Otherwise, we will only use your telephone number or e-mail address to contact you if there is a question or issue about your specific order.  If you have signed up for our newsletter, we will send you an e-mailed newsletter with information and promotions not more than once a month, and you will not receive other “spam” e-mails because of signing up.  Our privacy policy applies only to Wagon Train Ventures, LLC – DurableToys.com web pages and not to other linked sites.

Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have chosen to use a top-rated E-Commerce software provider, which allows for transactions to take place with appropriate physical, electronic, and managerial procedures to safeguard and secure the information collected online. Wagon Train Ventures, LLC – DurableToys.com uses BigCommerce’s Secure Socket Layer (SSL) server software to accept your order transaction.