12/15/2014: Last day for orders shipping to the West Coast to go by UPS Ground, as shipping can take up to a week.
12/19/2013: Orders placed for wagons before noon on the 19th will likely get to their shipping location by Christmas for locations within 1-2 zones (1-3 states) distance of our shipping sources. Most of our products are shipped from PA (17522--Valley Road and Speedway), OH (44610--Berlin), Indiana (46704--Hochstetler), and Virgina (23453--Kettler), so the further away you are from those states, the longer your delivery time will take. Note that Hochstetler and Kettler items often take one extra day to go out.
The default prices on the site reflect ground shipping, and ground shipping is what will be used unless you arrange for expedited shipping. To arrange expedited shipping, e-mail manager@DurableToys.com with the item(s) you intend to order, your zip code and the shipping method you prefer. We will return a quote to you as soon as possible. Please be aware that the UPS charge for expedited shipping usually is more than the total cost of a wagon shipped via UPS Ground.
Please note that DurableToys (Wagon Train Ventures, LLC) makes every effort to get items shipped in a timely manner and to provide accurate timeframes based on the information provided by UPS and our manufacturers. However, we do not guarantee delivery by Christmas because once UPS has the package, we can follow the tracking and request status, but we cannot control exactly how fast that company delivers packages, nor can we always account for weather delays, handling errors, etc.